New Satisfaction Index Reveals Most Satisfied Customers in the World

SAN FRANCISCO, Jan. 25, 2012 /PRNewswire/ -- Zendesk, the proven cloud-based help desk software, today introduced its new Customer Satisfaction Index, measuring customer happiness across 65 million consumers ...

An Exact Formula For Balancing Work and Happiness [Science]

# science Two recent studies say that people who work a lot of overtime hours are at a higher risk of developing depression than people who work regular hours. This calls for a simple mathematical formula. More »

93% of Australian customers happy with Zendesk

Zendesk, the US-based Internet help desk software provider that helps small and medium-size companies create on-demand help desks and cloud-based call centres has been able to measure customer happiness across 65 million consumers in 137 countries. The motivation behind this customer satisfaction index comes as a result of signing up its 15,000th customer, Mikkel Svane, Zendesk’s [...] Zendesk ...

Time = money = less happiness, study from Rotman School of Management finds

( University of Toronto, Rotman School of Management ) What does "free time" mean to you? When you're not at work, do you pass the time -- or spend it? The difference may impact how happy you are. A new study shows people who put a price on their time are more likely to feel impatient when they're not using it to earn money. And that hurts their ability to derive happiness during leisure ...

Time = money = less happiness, study finds

What does "free time" mean to you? When you're not at work, do you pass the time -- or spend it?